• Systems Analyst

    Job Locations CA-ON-London
    Posted Date 3 days ago(3 days ago)
    System ID
    Number of Positions
    Post End Date
    Job Category (EN)
    Digital Services
  • Job Description (EN)

    Individual Customer Technology (IC Tech) is an organization providing information technology solutions to London Life, Great-West Life and Canada Life. In IC Tech, the Customer is at the centre of what we do.

    Our IC Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management analysis, system architecture, software development and the provision of operational support services for our Individual Customer business unit.


    Position Overview:


    The Systems Analyst maintains a “business perspective” through all phases of the problem resolution and systems enhancement.  Systems Analysts work closely with the business to understand business needs, opportunities and requirements. Working in a team environment, the Systems Analyst is responsible for:

    • Representing the business’ requirements,
    • Defining and designing the business functionality of the system, and
    • Ensuring that the system meets the defined business requirements.



    • Defining business problems/opportunities, providing a clear definition and performing benefit analysis
    • Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
    • Performing functional analysis and design, defining and documenting detailed business requirements
    • Working with IC Technology Testing Services team members to ensure adequate testing, and that the system meets business expectations
    • Contributing to training strategies and business implementation planning


    Qualifications and Competencies:

    • Good understanding of business principles and experience with a broad range of different types of business functions;
    • Understanding of general Technology project methodologies, processes and practices
    • Strong analytical and problem solving skills that rely on a structured approach to problem solving;
    • Effective internal consulting skills with a strong customer service orientation;
    • Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience;
    • Good interpersonal skills and a demonstrated ability to work effectively in a team environment;
    • Ability to adapt to change and perform effectively under pressure;
    • Effective planning and organizational skills;
    • Good understanding of information technology.


    Discover your opportunity….Apply today!


    Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities.  If you’d like to join our team submit your information online and introduce yourself.


    Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



    Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed