• User Experience Co-op Student - Winter Term 2019

    Job Locations CA-ON-Toronto | CA-ON-London
    Posted Date 1 week ago(1 week ago)
    System ID
    Number of Positions
    Post End Date
    Job Category (EN)
    Digital Services
  • Job Description (EN)

    Discover Your Opportunity Today!


    This is your opportunity to help transform one of Canada's largest and most trusted companies and join the Digital Customer Experience unit of Great-West Life. We operate like a start-up within one of Canada's largest insurance and financial institutions. We have just opened collaborative new offices in London and Toronto.


    We are looking for a bright and detail obsessed UX Architect to design multiple complex digital applications, sites, and tools and help deliver innovative and effective UX solutions for our end-to end digital customer experience.


    Based in Toronto or London, Ontario and reporting to the User Experience Lead, the UX Architect works with the Strategic Customer Marketing team to understand and analyze a person’s perceptions and responses that result from the use or anticipated use of a product, system or service.


    Do you have a passion for creating compelling and meaningful digital experiences? Do you ALWAYS think about the customer first? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry? If you answered a wholehearted yes to all these questions we want to talk to you.




    • Collaborate with business partners, stakeholders and internal teams to help turn business requirements, user needs and creative strategy into engaging experiences
    • Create and effectively present UX deliverables (flows, sketches, wireframes, journey maps, prototypes, etc.) to stakeholders and teams
    • Assess data from multiple sources (UX research, SEO, product requirements, tech constraints, analytics) and synthesize it in order to develop efficient user scenarios, taxonomies, navigation systems, design patterns, etc.
    • Perform heuristic evaluation and task analysis
    • Quickly adapt to and integrate research results back into UX solutions
    • Support the strategic design of customer experience solutions through the entire lifecycle
    • Think in terms of patterns, components and systems to support cross-product design consistency
    • Stay current on emerging trends in user-centered methodologies, accessibility, UI design patterns, usability principles and web technologies
    • Work collaboratively with User Experience, Digital Customer Experience and Strategic Customer Marketing teams and act as an advocate for the user


    Job Qualifications:

    • In the process of completing relevant post-secondary education i.e. Digital Arts
    • A passion for digital products
    • Always thinking about the customer first
    • Desire to be a part of the transformation of a company and an industry
    • Visual thinker with a bias towards action
    • Some experience in digital design and UX
    • Past experience participating in user interface design as asset
    • Interest in technology and how to use it to create possibilities
    • Excellent communication and presentation skills


    Apply with cover letter, resume and transcript today!


    Together Great-West Life, London Life and Canada Life serve the financial security needs of 12 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.


    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.


     Candidates who are selected for an interview will be contacted.


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